Chat with us, powered by LiveChat
page loader

Meet Our Team


Bob Chandler

I am a second-generation insurance agent who has been in the industry for 29 years. After working for one of the most successful insurance agents in the country, I decided to become self-employed, and here I am 21 years later! I grew up in the Metro-Atlanta area where I attended Dunwoody High School and Norcross High School. I went on to graduate from Georgia Southern University in 1989.

When my clients purchase insurance, they are buying a promise. I make it my responsibility to fulfill that promise. Insurance is something intangible, but when they need help, they can rest assured knowing that my team will be in their corner, fighting on their behalf. My team and I are dedicated professionals who consider going above and beyond, the only thing to do. Our business cards include our cell phone numbers, so when tragedy strikes, you can reach us directly.

When I’m not looking out my customer’s best interests, I enjoy spending time with my family and friends. Just over five years ago, I took up Brazilian Jiu Jitsu and, in the process, I have earned my purple belt under Paul Creighton at Creighton MMA!! I still from time to time enjoy a good carrot cake on the days I’m not training. I’m a huge fan of the Atlanta Falcons and the Georgia Bulldogs! On Sunday mornings, you can find me at 12Stone Church.

Giving back to the community has always been a passion of mine. I take pride in being involved in various charitable causes in my community, donating both time and money.

Wes DuBose

I come from a long line of insurance agents; actually, my father, uncle and cousin all owned agencies. After graduating from the University of Georgia in 2006, I worked in both Captive and Independent agencies. As a result, I have really intimate knowledge of the in’s and out’s of this industry. I’m truly passionate about providing the best service to our clients and making sure they know they can count on us.

As a lifelong resident of Suwanee, I have been lucky enough to see the Metro Atlanta areas grow from small towns to big cities, even though, Athens does have a piece of my heart. Until this day, I still love to attend UGA football games, GO DAWGS! When I’m not at the games, I enjoy spending time with my family and the occasional round of golf.

I’m really passionate about giving back to our community, through volunteering. I coach rec league baseball as a way of making my corner of the world just a little bit better!

Hannah Hong
Vice President

Working in the insurance industry has been a tremendously rewarding experience. Taking care of my clients’ insurance needs is my top priority. I take pride in running the day-to-day operations, while also making sure with my agents have the proper training and resources to best serve our clients. I think that truly caring for our clients like they are our family sets us apart from other agencies. Having access to 12+ carriers gives our clients many options to choose from. They don’t have to sacrifice coverage for price.

I was born In New York, but moved to Georgia at an early age, and pretty much grew up here. I consider myself a true Georgian!! I enjoy spending my free time with family and friends, and you can even find me volunteering at church, as well. But you can always find me looking for my next food adventure!! I have a really diverse palate for all kinds of food, so I think of myself as a true foodie at heart.

Jesse Simonsen
Personal Lines Agent

Though I am actually new to the insurance industry, I have found that I truly enjoy helping my clients get the coverage they need and educating them on the best use of their policies. I look forward to a worthwhile experience in this industry.

I’m originally from the U.S. Virgin Islands! I grew up there but eventually moved to Wisconsin to attend Lawrence University. There, I studied environmental policy, while also playing on the football team! Training and competing in Brazilian Jiu Jitsu is my passion outside of work. Actually, I’ve won the IBJJF Atlanta Open and several Atlanta Brazilian Jiu Jitsu tournaments.

QueenTara Pimentel
Remarketing Specialist

One of the many things that I love about my job is the daily, family-like interactions I have with clients. I was definitely not expecting it, but I have certainly developed a passion for helping people protect the things they love most.

I grew up in Omaha, Nebraska— there’s not much to do around there (as you can imagine) so, I developed my artistic and analytical skills. Now, I have a national championship under my belt as a performer as well as fancy awards for my academic achievements.

Because it is my priority to look out for people, I get really excited about the relationships that I build with our clients. At the North Atlanta Insurance Agency, the wheels are always turnin’ so there is truly never a dull moment!

When I’m not working hard to save our customers money and peace of mind, you can find me tucked away somewhere beneath the moon writing stories. Writing is something that brings me peace when I’m busy. I have also recently co-starred in an independent feature film— and it even got distribution!

Volunteering in our community is very important to me. I really enjoy participating in Read Across America for Dr. Seuss week! Since I’m a performer at heart, I just love putting on a show for the little ones

Alecia Hutchins
Client Care Specialist

I’ve been working in the insurance industry for years now and am loving my experience. Being able to shop for the best rate for our customers is my absolute favorite part of my job! Making sure our customers know we value our relationship with them is definitely a priority of mine. I was born and raised in Buford, Georgia. Growing up in a small town has made me appreciate that small community feel! And the reason I treat my customers like family.

I really enjoy being outdoors and taking in all the beauty that nature has to offer. Whether I’m putting in some work on my yard or hiking to a waterfall in the mountains, you can be sure to find me relishing in the outdoors with my beautiful daughter and our adorable pups!

I’ve always felt passionate about my community and finding ways to give back. I am a part of From Hunger to Hope, an organization which sends meals to families in need in small countries.

Manuel Quinones
Commercial Lines Specialist

I enjoy working in the insurance industry because I can connect with my clients. The most satisfying aspect of being in the insurance industry is hearing a client thank you for protecting what they care most about.

I grew up in Wilmington, NC, where I went to the same high school as Michael Jordan! I went on to attend the University of North Carolina Wilmington. You may have heard of their well known surf team.

In my spare time, you can find me going to car shows, legal drag races, and building project cars. If you can’t already tell, I’m a huge NASCAR fan!

Melissa Garcia
Commercial Lines Specialist

The insurance industry is new territory for me. I have a degree in International Affairs and have been in sales and business management for the past 5 years. One of my greatest passions is helping people so I am very excited to be in this industry! What I am most excited about is getting to help people in my community. I have always enjoyed doing what I can to help others and I believe I will really get to do that here. As a former business owner, I 100% believe in building lasting relationships with my clients and making sure that their experience is one of a kind!

 I grew up in Colombia, South America and moved to the U.S./Georgia when I was 8. I had never seen a school bus or experienced seasons until moving here. While I miss living in perfect weather year-round, I also love watching the seasons change! I embrace my Colombian heritage and my Georgia spirit equally!

When I’m not at work, I am most likely at a concert, or driving way too far to satisfy a craving for some very specific food. My perfect weekend includes the perfect balance of Netflix/Hulu, adventures with my dog, and live music. I am fluent in Spanish and French and I play guitar and violin.